Service Supply Chain

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Chainalytics’ Service Supply Chain services help your organization identify and implement improvement strategies that increase your service and returns performance. Our services provide the expertise needed to drive profits through return and disposal processes while  transforming your reverse logistics and returns into best-in-class operations. By optimizing service parts management, asset utilization and disposition, your organization can reduce costs while increasing customer satisfaction and stakeholder visibility.

Chainalytics’ Service Supply Chain services improve your service organization through lean process and optimized strategy adoption that effectively address the following questions:

  • How flexible is our current reverse logistics operations?
  • Do our current repair operations support or hinder the exchange and forward channels?
  • Is our facility designed to optimally support current and future demand?
  • Can we dispose of our assets in a manner that yields greater returns?
  • Does our current insource or outsource operation compete in today’s market?  Is it satisfying customer service levels?
  • How can we increase visibility to stakeholders (i.e. metrics and KPIs, dashboards, reporting)?