Service Supply Chain
Chainalytics’ Service Supply Chain services help you identify and implement strategies to improve the performance of your service and returns operation. Our services provide you with the expertise to drive profits through return and disposal processes and transform your reverse logistics and returns operations into best-in-class. By optimizing service parts management and asset utilization and disposition, your organization can reduce costs while increasing customer satisfaction and stakeholder visibility.
Chainalytics’ Service Supply Chain services can improve your service organization through leaner processes and optimized strategies by effectively addressing the following questions:
- How flexible is our current reverse logistics operations?
- Do current repair operations support or hinder the exchange and forward channels?
- Is our facility optimally designed to support current and future demand?
- Can we dispose of our assets in a manner that yields greater returns?
Does our current insource or outsource operation make sense in today’s market? Is it satisfying customer service levels?
- How can we increase visibility to stakeholders (i.e. metrics and KPIs, dashboards, reporting)?